New Service - A new ticket has been submitted.
Accepted - Your team has all the necessary information needed to be able to schedule this ticket.
Scheduled - The ticket has been scheduled.
En Route - The technician is on his way to the job.
In Progress - The technician is currently working on the job.
Completed - The technician has completed the job.
Authorized - Your team has reviewed and approved this ticket to be invoiced.
Invoiced - Your team has sent the invoice to the customer.
Closed - You have received payment in full for this ticket.
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